Ag Fence Pro – Privacy Policy

Effective Date: July 1, 2025
Last Updated: February 13, 2026

This Privacy Policy describes how Shenandoah Ag Tech, LLC (“Company,” “we,” “us,” or “our”) collects, uses, and protects information when you use the Ag Fence Pro mobile application, website, and related services (collectively, the “Service”).

By using Ag Fence Pro, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide and improve Ag Fence Pro.

A. Information You Provide

When you create an account or use the Service, we may collect:

  • Name

  • Email address

  • Phone number (if provided)

  • Company name (if provided)

  • Project details and notes

  • Fence estimates and pricing inputs

  • Uploaded files or documents

B. Location Data

Ag Fence Pro uses GPS and mapping functionality to assist with fence measurement and project planning.

If you grant permission, we may collect:

  • Device location (precise or approximate)

  • GPS coordinates related to your fence projects

Location data is used solely to:

  • Provide mapping and measurement functionality

  • Improve accuracy of project tools

  • Display user-created projects on maps

You may disable location permissions in your device settings, though certain features may not function properly without it.

C. Device & Usage Information

We may automatically collect:

  • Device type

  • Operating system

  • App version

  • IP address

  • Crash reports

  • Usage analytics

This information helps us improve performance and user experience.

D. Payment Information

Subscriptions may be processed through:

  • Apple App Store

  • Google Play

  • Stripe or other payment providers

We do not store full credit card information on our servers. Payment data is handled directly by the applicable third-party processor according to their privacy policies.

2. How We Use Information

We use collected information to:

  • Provide and maintain the Service

  • Process subscriptions and payments

  • Generate estimates and reports

  • Improve app functionality

  • Provide customer support

  • Communicate updates or important notices

  • Monitor performance and security

We do not sell your personal information.

3. Data Storage & Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is 100% secure. We cannot guarantee absolute security.

Users are responsible for safeguarding their account credentials.

4. Data Retention

We retain user data as long as:

  • Your account remains active

  • Necessary for business or legal obligations

  • Needed to resolve disputes or enforce agreements

You may request account deletion by contacting us (see Contact section below).

5. Sharing of Information

We may share information with:

  • Service providers that help operate the app (hosting, analytics, payment processing)

  • Legal authorities if required by law

  • In connection with a merger, acquisition, or business transfer

We do not sell or rent personal information to third parties.

6. User Responsibilities

You are responsible for:

  • Verifying the accuracy of project data

  • Ensuring you have rights to upload any files or data

  • Maintaining confidentiality of your account login

7. Children’s Privacy

Ag Fence Pro is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

8. Third-Party Services

Ag Fence Pro may integrate with third-party services such as:

  • Mapping services

  • Cloud hosting providers

  • Payment processors

Your use of those services may also be governed by their privacy policies.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent to certain processing

To exercise these rights, contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are material, we will notify users within the app or by email. Continued use of the Service constitutes acceptance of the updated policy.

11. Contact Us

Shenandoah Ag Tech, LLC
1-844-820-3627
support@shenandoahagtech.com
www.shenandoahagtech.com

If you have questions about this Privacy Policy, please contact us.